The Practice
Room

Help

Support

Need a hand with The Practice Room? We’re happy to help with accounts, billing, practice sessions, or anything that isn’t working as expected.

Contact us

Email support@logicleapit.co.uk and we’ll get back to you, usually within one business day. Please include the email address on your account and a short description of the issue.

Common questions

  • Microphone or video isn’t working - make sure you’ve granted the app permission to use your microphone, then restart the session. The video client does not use your camera.
  • Billing & plans - you can view your plan, usage, and invoices on the Billing page once signed in.
  • Account help - for sign-in issues or to request other assistance, email us at the address above. To permanently delete your account and data yourself, open Settings and choose Delete account.